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What shipping service will be used to ship my order?
How soon will my order be shipped?
How will I know that my order has been shipped?
What information is needed to complete my order?
Do you offer refunds?
How can I save on shipping and handling fees?
Will I be charged a state sales tax?
I have concerns about ordering for FAITH CREATIONS!
Can I purchase from you somewhere else than eCRATER?
How can I Subscribe/Unsubscribe to the Store NEWSLETTER?
What forms of payment do you receive?


What shipping service will be used to ship my order?
I use USPS Priority Mail Flat Rate Envelopes with Delivery Confirmation for all orders.

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How soon will my order be shipped?
Orders are usually shipped within 2 business days after cleared payment. NOTE: Please respond quickly to any emails from FAITH CREATIONS eCRATER Store (ecrater_store@faithreations.us) requesting more information or verification of your order. If you don't respond to these emails quickly your order will be delayed!

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How will I know that my order has been shipped?
You will receive an email from FAITH CREATIONS notifying you of the shipping date of your order. It will also include the "USPS Delivery Confirmation" information. Please make sure that emails from ecrater_store@faithcreations.us don't go to your SPAM or BULK folder!

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What information is needed to complete my order?
I will need the following information to complete your order depending on what you have ordered. (1) Graphic Choice (needed for both address labels & envelope seals) (2) 3 or 4 lines of information (needed for address labels) (3) Font Choice (needed for address labels) (4) Personalize information (needed for greeting cards or the note cards that may be personalized).

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Do you offer refunds?
Since I sell personalized items I offer no refunds.

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How can I save on shipping and handling fees?
SHIPPING & HANDLING: I charge a flat shipping and handling rate of on all orders no matter how small or large they are. I use USPS Priority Flat Rate Envelopes with Delivery Confirmation for all shipments. Orders are usually shipped within 2 business days after cleared payment has been received. (Watch your email incase I need verification or your order will be delayed.) SAVE ON SHIPPING AND HANDLING FEES: I charge a flat shipping and handling fee on all items paid for at the same time from the FAITH CREATIONS eCRATER Store. So you save on shipping and handling when purchase multiple items at the same time.

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Will I be charged a state sales tax?
Prices do not included sales tax. Orders shipped to the state of Illinois will be charged 7% sales tax. The sales tax if applicable will be added to your order during checkout.

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I have concerns about ordering for FAITH CREATIONS!
If you have any concerns about ordering from The FAITH CREATIONS eCRATER Store please feel free to view my "eBay Feedback" as a seller at the below web address: http://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=made4ubyfaith&ftab=FeedbackAsSeller&refid=store

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Can I purchase from you somewhere else than eCRATER?
FAITH CREATIONS has the following three online stores: (1) http://www.faithcreations.us/estore (2) http://www.faithcreations.ecrater.com (3) http://faithcreations.blujay.com (4) http://stores.ebay.com/Made-4U-By-Faith?refid=store

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How can I Subscribe/Unsubscribe to the Store NEWSLETTER?
Below are the URL's to Subscribe or Unsubscribe to the FAITH CREATIONS eCRATER NEWSLETTER. You may Subscribe or Unsubscribe at any time by using these links. "SUBSCRIBE" to the NEWSLETTER @ http://www.faithcreations.us/fclists/?p=subscribe&id=3 OR "UNSUBSCRIBE" to the NEWSLETTER @ http://faithcreations.us/fclists/?p=unsubscribe&id=3

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What forms of payment do you receive?
You have three payment options at checkout. Google Checkout, PayPay & money order.

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Last Updated: 28 Jun 2008 12:05:33 PDT home  |  about  |  terms  |  contact
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